Veritas High Availability tab does not display the application monitoring status

Last published : Aug 26, 2026
The Veritas High Availability tab in the vSphere Client console may either display a HTTP 404 Not Found error or may not show the application health status at all.
Verify the following conditions and then refresh the Veritas High Availability tab in the vSphere Client console:
  • Verify that the Veritas High Availability Console host is running and is accessible over the network.
  • Verify that the VMware Web Service is running on the vCenter Server.
  • Verify that the VMware Tools Service is running on the guest virtual machine.
  • Verify that the Veritas Storage Foundation Messaging Service (xprtld process) is running on the Veritas High Availability Console and the virtual machine. If it is stopped, type the following on the command prompt:
net start xprtld
  • Verify that ports 14152, 14153, and 5634 are not blocked by a firewall.
  • Log out of the vSphere Client and then login again. Then, verify that the Veritas High Availability plugin is installed and enabled.