RemoteGroup agent and non-root users may fail to authenticate after a secure upgrade

Last published : Sep 09, 2026

On upgrading a secure cluster to 6.2 or later release, the following issues may occur with unable to open a secure connection error:

The RemoteGroup agent may fail to authenticate with remote cluster.
WPAR users and non-root users may fail to authenticate.

Workaround

Set LC_ALL=C on all nodes before upgrade or perform the following steps after the upgrade on all nodes of the cluster:
- Stop HAD.
- Set LC_ALL=C.
- Start HAD using hastart.
Reset LC_ALL attribute to the previous value once the WPAR and non-root users are validated.