When using the response file, the installer must not proceed with the installation or upgrade, if you have not provided edge server details (3964335)

Last published : Sep 18, 2026
When installing or upgrading using the response file, configuration takes place even if you have not provided details for edgeserver_host and edgeserver_port. This causes the configuration to fail, without giving the user a chance to provide the required details. The following error message is displayed:
CPI ERROR Answer for 'Enter the edge server's hostname/ip:' is required with responsefile or silent mode

Workaround:

You must manually configure the edge server using the following command:
/opt/VRTSvlic/tele/bin/TelemetryCollector -update --hostname=telemetry.veritas.com --port=443
Note that telemetry.veritas.comand443 are default values for the host name and port number of the Veritas Cloud Receiver.