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    • 9.2.0
    • 9.1
    • 9.0
    • 8.0.2
    • 8.0
    • 7.4.2
    • 7.4
    • 7.3.1
    • 7.3
    • 7.2
    • 7.1
    • 7.0
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    • InfoScale Operations Manager 9.2.0 Installation and Configuration Guide - AIX, Linux, Solaris, Windows
    • Section I. Installing and configuring InfoScale Operations Manager
      • Planning your InfoScale Operations Manager installation
        • About InfoScale Operations Manager
        • Downloading InfoScale Operations Manager 9.2
          • Downloading Management Server files
          • Downloading managed host files
        • Using the product documentation
        • Host considerations for installing InfoScale Operations Manager
        • Typical InfoScale Operations Manager deployment configuration
          • Centralized management of Storage Foundation High Availability hosts
        • InfoScale Operations Manager 9.2 installation overview
        • Choosing a Management Server host
        • Choosing the managed hosts
      • System requirements
        • Operating system requirements
        • Cloud (AWS, Azure, Google) deployment requirements
        • System resource requirements
          • About space estimation for data logs
          • About the frequency of managed host, enclosure and switch information discovery
        • Supported hardware
        • Web browser requirements
        • Network and firewall requirements
          • Internet Protocol version requirements
        • Proxy server requirements
      • Installing, upgrading, and uninstalling InfoScale Operations Manager
        • Configuring InfoScale Operations Manager Management Server on Linux using CLI
        • Packages included in InfoScale Operations Manager
        • About installing Management Server
          • Installing Management Server on Linux (on premises and cloud)
          • Installing Management Server on Windows (on premises and cloud)
        • Verifying Management Server installation on Linux
        • Verifying Management Server installation on Windows
        • Configuring InfoScale Operations Manager on Linux and Windows
        • Implementing US Executive Order (EO) requirements
        • Configuring InfoScale Operations Manager Management Server and Agents in FIPS mode on Linux
        • Configuring service groups using CLI script
        • Importing third-party certificates for xprtld
        • About installing managed host
          • Installing managed host on UNIX/Linux
          • Installing managed host on Windows
          • Installing managed host through Solaris JumpStart
          • About cloning virtual machines
          • About migrating virtual machines
        • Verifying managed host installation on UNIX
        • Verifying managed host installation on Windows
        • About upgrading the Management Server
          • Upgrading Management Server on Linux
          • Upgrading Management Server on Windows
          • Migrating the managed hosts to 2048-bit certificate
        • About backing up and restoring InfoScale Operations Manager data
          • Taking regular backups of InfoScale Operations Manager data on Windows
          • Taking regular backups of InfoScale Operations Manager data on Linux
          • Backing up InfoScale Operations Manager data on Linux before upgrading to version 9.2
          • Restoring backed up data on Linux
          • Backing up InfoScale Operations Manager data on Windows before upgrading to version 9.2
          • Restoring backed up data on Windows
        • About upgrading managed hosts to InfoScale Operations Manager 9.2
          • Upgrading managed host using the console
          • Upgrading managed host on UNIX/Linux using operating system commands
          • Upgrading managed host on Windows using the installer package
        • Verifying the version of Management Server in the console
        • Verifying the version of a managed host in the console
        • Uninstalling Management Server on Linux
        • Uninstalling Management Server on Windows
        • Uninstalling managed host on UNIX
        • Uninstalling managed host on Windows
      • Configuring InfoScale Operations Manager in a high availability and disaster recovery environment
        • Configuring the high availability feature in InfoScale Operations Manager
          • Configuring a new InfoScale Operations Manager installation in high availability environment
            • Prerequisites for configuring a new Management Server in high availability environment
            • Performing initial configuration of Management Server in HA environment
            • Creating the base service groups for HA configuration
            • Creating the base service groups for CFS HA configuration
            • Completing the configuration of a Management Server installation in HA environment
          • Configuring an existing InfoScale Operations Manager installation in high availability environment
            • Prerequisites for configuring an existing Management Server in high availability environment
            • Modifying the default IP address and host name of the existing Management Server
        • Configuring CMS HA on Linux using Command Line (CLI)
        • Configuring Management Server in one-to-one DR environment
          • Prerequisites for configuring a Management Server in DR environment
          • Performing initial configuration of Management Server installation in DR environment
          • Creating the base service groups for DR configuration
          • Enabling DR configuration
        • Configuring InfoScale Operations Manager in high availability and disaster recovery environment
          • Prerequisites for configuring a Management Server in HA-DR environment
          • Performing initial configuration of Management Server installation in DR environment
          • Creating the base service groups for DR configuration
          • Enabling DR configuration
        • About upgrading the high availability configurations
          • Upgrading Management Server in high availability environment
        • About upgrading the high availability and disaster recovery configurations
          • Upgrading Management Server in high availability and disaster recovery environment
        • Removing the high availability configuration
      • Installing and uninstalling InfoScale Operations Manager add-ons
        • Uninstalling a InfoScale Operations Manager add-on from a specific managed host
          • Uninstall panel options
        • About deploying InfoScale Operations Manager add-ons
        • Downloading a InfoScale Operations Manager add-on
        • Uploading a InfoScale Operations Manager add-on to the repository
          • Upload Solutions to Repository panel options
        • Installing a InfoScale Operations Manager add-on
          • Install - Download Add-on panel options
          • Install - Select hosts panel options for add-ons
        • Uninstalling a InfoScale Operations Manager add-on
          • Uninstall panel options
        • Removing a InfoScale Operations Manager add-on from the repository
          • Remove panel options
        • Canceling deployment request for a InfoScale Operations Manager add-on
          • Cancel Deployment Request panel options
        • Installing a InfoScale Operations Manager add-on on a specific managed host
          • Install panel options
        • Enabling a InfoScale Operations Manager add-on on a specific managed host
        • Disabling a InfoScale Operations Manager add-on from a specific managed host
        • Refreshing the repository
        • Restarting the web server
    • Section II. Setting up the Management Server environment
      • Basic InfoScale Operations Manager tasks
        • About the communication between the managed hosts and Management Server
        • Connecting to InfoScale Operations Manager Management Server
        • Stopping and starting the Web application
        • About the Management Server perspective
      • Adding and managing hosts
        • Adding the managed hosts to Management Server using an agentless configuration
          • Add agentless hosts panel options
        • Overview of host discovery
          • How InfoScale Operations Manager discovers hosts
          • Supported features for host discovery options
        • Overview of agentless discovery
          • About agentless discovery using the Control Host
          • About agentless discovery of remote hosts
          • Prerequisites for agentless configuration
          • How agentless discovery of a UNIX or Linux host works
          • How agentless discovery of a Windows host works
          • Requirements for agentless discovery of UNIX hosts
          • Requirements for agentless discovery of Windows hosts
          • Requirements for deep array discovery for agentless hosts
          • Commands that require the root access for agentless discovery of UNIX hosts
          • Using the privilege control software with agentless discovery of UNIX hosts
          • SSH configuration requirements for agentless discovery
          • About installing OpenSSH on a UNIX host
            • Installing OpenSSH on AIX
            • Installing OpenSSH on Linux
        • Adding the managed hosts to Management Server using an agent configuration
          • Add agent hosts panel options
        • Adding Agentless hosts to the Management Server using Profile
          • Add agentless hosts panel options using Profile
        • Adding managed hosts to Management Server using the Auto Configure (gendeploy.pl) script
        • Editing the agentless host configuration
          • Edit agentless host panel options
        • Refreshing the details of the managed host
        • Removing managed hosts from the Management Server domain
      • Setting up user access
        • About managing authentication brokers and authentication domains in the InfoScale Operations Manager domain
        • Adding Lightweight Directory Access Protocol or Active Directory-based authentication on Management Server
          • Add LDAP/AD panel options
          • Add LDAP/AD panel options to specify the domain name
        • Unconfiguring Lightweight Directory Access Protocol or Active Directory configuration from the authentication broker
        • Configuring LDAP using CLI
          • Configuring an LDAP domain
          • Assigning permissions to a user group
          • Unconfiguring an existing LDAP configuration
          • Changing the password for a bind user
        • Configuring Single Sign-On in InfoScale Operations Manager
        • Enabling the authentication domain
        • Disabling the authentication domain
        • About predefined roles in InfoScale Operations Manager
        • About Organizations, objects, and roles in InfoScale Operations Manager
        • Assigning permissions to user groups for a perspective
        • Modifying permissions assigned to user groups for a perspective
        • Deleting permissions assigned to user groups on a perspective
        • Restricting users or user groups from accessing the InfoScale Operations Manager console
        • Example: Managing user access in InfoScale Operations Manager using Organizations and existing user groups
      • Setting up fault monitoring
        • About alerts and rules
        • Creating rules in the Management Server perspective
          • Create Rule - Select the type of fault conditions to trigger this rule panel options
          • Create Rule - Select one or more fault topics which will trigger this rule panel options
          • Create Rule - Setup notifications panel options
          • Create Rule - Enter name and description panel options
        • Editing rules in the Management Server perspective
          • Edit Rule - Select the type of fault condition to trigger this rule panel options
          • Edit Rule - Select one or more fault topics which will trigger this rule panel options
          • Edit Rule - Setup notifications panel options
          • Edit Rule - Enter name and description panel options
        • Deleting rules in the Management Server perspective
          • Delete Rule panel options
        • Enabling rules in the Management Server perspective
          • Enable Rule panel options
        • Disabling rules in the Management Server perspective
          • Disable Rule panel options
        • About faults and risks
        • Suppressing faults in the Management Server perspective
          • Suppress Faults panel options
        • Restoring a suppressed fault in the Management Server perspective
        • Suppressing a fault definition in the Management Server perspective
          • Suppress the fault definition panel options
        • Restoring a suppressed fault definition in the Management Server perspective
      • Setting up virtualization environment discovery
        • About the virtualization technologies supported
        • About Control Hosts in InfoScale Operations Manager
        • Requirements for discovering vCenter and ESX servers using InfoScale Operations Manager
        • About near real-time discovery of VMware events
        • Setting up near real-time discovery of VMware events
          • Configuring the VMware vCenter Server to generate SNMP traps
        • Configuration settings for VMware vCenter discovery
        • Requirements for discovering the Solaris zones
          • Requirements for the zlogin utility on non-Global Zones
          • Requirements for devices exported to non-Global Zones
          • Requirements for file systems exported to non-Global Zones
        • Requirements for discovering Solaris Logical domains
        • Requirements for discovering logical partitions
        • Requirements for Microsoft Hyper-V virtualization discovery
        • Requirements for Kernel-based Virtual Machine (KVM) virtualization discovery
        • Adding a virtualization server
          • Add Virtualization Server panel options
          • Add Virtualization Server panel options
        • Editing a virtualization discovery configuration
          • Edit Configuration panel options
          • Edit Configuration panel options for method selection
        • Refreshing a virtualization discovery configuration
          • Refreshing an ESX Server discovery
        • Removing a virtualization discovery configuration
        • Configuring performance metering for a VMware vCenter server
        • Disable performance metering for a VMware vCenter server
      • Deploying hot fixes, packages, and patches
        • About deploying InfoScale Operations Manager hot fixes
        • About deploying maintenance release packages and patches
        • About deploying base release packages
        • Downloading a hot fix, package, or patch
        • Uploading a InfoScale Operations Manager hot fix or package to the repository
        • Installing a InfoScale Operations Manager hot fix, package, or patch
          • Install - Download hot fix, package, or patch panel options
          • Install - Select hosts panel options
        • Removing a hot fix, package, or patch from the repository
        • Canceling deployment request for a hot fix, package, or patch
        • Installing a InfoScale Operations Manager hot fix on a specific managed host
      • Configuring Management Server settings
        • Configuring the Management Server settings
        • Configuring SMTP settings for email notifications
        • Configuring SNMP trap settings for alert notifications
          • Configuring SNMPv3 settings
        • Configuring the proxy server settings
        • Configuring two-factor authentication (2FA)
        • Setting the period for retaining the alert and the task logs in the database
        • Configuring Web server settings
        • Setting the generation time for subscribed reports
        • Configuring advance authorization settings
        • Enabling or disabling policy signatures for the data center
        • Forwarding audit logs
      • Setting up extended attributes
        • About using extended attributes
        • Adding an extended attribute
        • Modifying an extended attribute
        • Deleting an extended attribute
      • Viewing information on the Management Server environment
        • Viewing the details of an add-on, hot fix, package, or patch on SORT website
        • Viewing the hosts configured in the Management Server domain
        • Viewing the details of the authentication broker and the domains associated with the broker
        • Viewing faults in the Management Server perspective
        • Viewing the faults definitions
        • Viewing details of alert logs
        • Viewing the details of rules
        • Viewing the details of active users logged in to Management Server
        • Viewing the Management Server settings
        • Viewing the list of extended attributes
        • Viewing audit information for Management Server
        • Viewing task information for the data center
        • Viewing or exporting a list of available policy signatures
    • Troubleshooting
      • Management Server (MS)
        • Commands to start and stop the InfoScale Operations Manager processes on Management Server on Windows
        • InfoScale Operations Manager processes running on Management Server for Linux
        • InfoScale Operations Manager services running on Management Server for Windows
        • Commands to start and stop the InfoScale Operations Manager processes on Management Server on Linux
        • Management Server log file locations on Linux
        • Management Server log file locations on Windows
      • Managed host (MH)
        • InfoScale Operations Manager processes running on managed host on Unix/Linux
        • InfoScale Operations Manager services running on managed host on Windows
        • Commands to start and stop InfoScale Operations Manager processes on managed host on UNIX/Linux
        • Managed host log files
        • Agentless driver log files
        • Gathering information for troubleshooting
    • Index
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    InfoScale Operations Manager 9.2.0 Installation and Configuration Guide - AIX, Linux, Solaris, Windows
    Troubleshooting
    Managed host (MH)
    Managed host log files

    Managed host log files

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    Last published : Jul 06, 2026
    • UNIX/Linux: /var/opt/VRTSsfmh/logs
    • Windows: C:\ProgramData\Symantec\VRTSsfmh\logs
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