Error while switching global service groups using Veritas Operations Manager 3.0

Last published : Jun 12, 2026
The following issue may occur if you are using Veritas Operations Manager 3.0 for administering VCS global service groups configured in secure clusters. (2084898)
If you try to switch global service groups between clusters, the operation fails with the following error:
VCS WARNING V-16-1-50824 Command (hagrp -switch <servicegroupname> <targetsystemname> <targetclustername>) failed. At least Group Operator privilege required on remote cluster <targetclustername>.
Workaround: Veritas Operations Manager uses the Veritas Storage Foundation Messaging Service to run VCS commands. This service runs in the Local System account context. Configure this service to run in the Domain Administrator account context and then perform the switch operation.
Change the service account on each of the managed hosts in the clusters.
Perform the following steps on each of the cluster nodes (managed hosts):
  1. Open the Windows Services MMC snap-in.
  2. Right-click Veritas Storage Foundation Messaging Service and then clickProperties.
  3. Click the Log On tab and do the following:
    • Click This account, click** Browse** , and in the Select User dialog box specify a user account that has Domain Administrator privileges.
    • Click OK.
  4. Type the account password in the Password and Confirm password fields and then click OK.
  5. Proceed with the service group operations.
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