Upgrading Management Server on Windows

Last published : Jun 19, 2026
You can upgrade an existing Management Server on a Windows host to Veritas InfoScale Operations Manager 7.3.1 using the Veritas_InfoScale_Operations_Manager_MS_7.3.1_Win.exe or Veritas_InfoScale_Operations_Manager_MS_7.3.1_Win_Full.exe file. When you run the .exe file, the installer first attempts to upgrade the Veritas InfoScale Operations Manager database to a temporary location. If the database upgrade is successful, the remaining steps in the upgrade process are carried out. If the database upgrade fails, the previous version of Veritas InfoScale Operations Manager is restored.
Before you upgrade Management Server, Veritas recommends that you take a backup of the Management Server data.
To upgrade Management Server to Veritas InfoScale Operations Manager 7.3.1 on Windows
  1. Make sure that the host where you plan to upgrade Management Server meets or exceeds system and operating system requirements.
  2. On the host where you plan to upgrade Management Server, log on as a user with administrator privileges.
  3. Download and unzip the installation file.
See Downloading Veritas InfoScale Operations Manager 7.3.1.
  1. Turn off the Windows firewall, or, open ports 5634 and 14161 for TCP/IP communication.
  2. Ensure that there is no restart pending from Windows Update. If there is, restart the host before launching the installer.
  3. To launch the installer, run one of the following files:
    • For Management Server -
Veritas_InfoScale_Operations_Manager_MS_7.3.1_Win.exe
  • For Management Server along with the add-ons-
Veritas_InfoScale_Operations_Manager_MS_7.3.1_Win_Full.exe
  1. In the message window that confirms if you wish to upgrade to Veritas InfoScale Operations Manager 7.3.1, click Yes to continue with the upgrade.
  2. In the Veritas InfoScale Operations Manager 7.3.1 setup wizard, click Next.
  3. To accept the End User License Agreement and proceed with the upgrade, select I accept the terms of the License Agreement, and click Next.
  4. If the disk space in your current database directory is insufficient for creating the temporary files, provide the path to a temporary work area that has the required disk space.
You can calculate the disk space requirements for the temporary files as follows:
(2 * DB size) + (10% of DB size) + 350 MB
where, DB size is the size of your database. The size of the database is actually the size of the C:\ProgramData\Symantec\VRTSsfmcs\db database directory.
  1. The upgrade is complete when you see message similar to the following:
Completed the Veritas InfoScale Operations Manager 7.3.1 Setup
  1. Click Finish to close the installer.
  2. To verify the upgrade, open the Programs and features panel.
  3. To verify that the version has changed to 7.3.1, select the Veritas InfoScale Operations Manager for Windows program in the currently installed programs list and check the version that is displayed.
  4. After a successful upgrade to Veritas InfoScale Operations Manager 7.3.1, you can log on to Management Server using the following link:
https://HOST_NAME :14161/vom
where, HOST_NAME is the name of the Management Server.
  1. In the Windows Services panel, check whether the Veritas InfoScale Operations Manager Messaging Service and Veritas InfoScale Operations Manager Database Service are running.
More Information
Backing up Veritas InfoScale Operations Manager data on Windows before upgrading to version 7.3.1
Operating system requirements
System resource requirements
Verifying the version of Management Server in the console
About upgrading Management Server
Upgrading managed host on Windows using the installer package
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