About troubleshooting fabric discovery

Last published : Aug 21, 2026
The fabric discovery may fail due to the following reasons:
  • For Cisco:
    • If some of the switches are not reachable or incorrect user credentials are provided for the switches.
    • If the seed switch is not reachable, or invalid user credentials are provided for the seed switch.
  • For Brocade:
    • If the principal switch is not reachable, or invalid user credentials are provided.
    • If the seed switch is not reachable, or invalid user credentials are provided for the seed switch.
    • BNA services are not running. You can use Network Advisor Server Management Console to verify if all the BNA services are running.
    • BNA server is not reachable via IP from the Veritas InfoScale Operations Manager discovery host. You need to check the firewall and other network configurations.
    • BNA database credentials are not valid.
    • BNA database client authentication file pg_hba.conf is not changed (applicable to BNA versions 12 and later).
    • The maximum number of concurrent connections to the BNA database has been reached.
More Information
About setting up switch discovery
About storage area network fabric discovery using Fabric Insight Add-on