Troubleshooting when adding storage to InfoScale cluster

Last published : Aug 26, 2026
Complete the following steps:
  1. Check the sds container pods:
    oc get pods -n infoscale-vtas | grep -i sds | grep -v operator
    1. Log in into one of the sds-container pods:
    oc exec -it \<sds-container-name\> -n infoscale-vtas -- bash
  2. Check disk status:
\#/opt/VRTSvcs/bin/hacli -cmd 'vxdisk list'
All the new disks need to be in online invalid state. If new disks are not visible, then run "vxdisk scandisks". For shared storage, this operation needs to be done only from one of the <sds-pod-container> pod. But for locally attached storage, this needs be done from all the nodes for which additional storage is presented and the disk is not visible in "vxdisk list".
  1. Re-try the storage scale up operation.
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