CP server configuration fails while setting up secure credentials for CP server hosted on an SFHA cluster (2621029)

Last published : Sep 18, 2026
When you configure CP server using the configure_cps.pl utility, the configuration fails while setting up secure credentials for CP server that is hosted on an SFHA cluster. You may see the following error:
Creating softlink to credential directory /etc/VRTScps/db/CPSERVER
on node nodename.
Unable to connect to node nodename using /usr/bin/ssh.
Please configure ssh communication and retry. Exiting.
Workaround: You can use any of the following options:
  • Before running the configure_cps.pl utility, change the default shell for root user to either KSH or bash.
  • Perform the following steps after running the configure_cps.pl utility on each node of the cluster:
    • Manually remove the old credential directory or softlink. For example:
      \# rm -rf /var/VRTSvcs/vcsauth/data/CPSERVER
      • Create a new soft-link to the shared location of the credential directory:
      \# ln -s path_of_CP_server_credential_directory \
       /var/VRTSvcs/vcsauth/data/CPSERVER
  • Start the CPSSG service group:
\# hagrp -online CPSSG -any
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