Configuring Single Sign-On in Arctera InfoScale Operations Manager

Last published : Jun 19, 2026
Arctera InfoScale Operations Manager provides Single Sign-On (SSO) services for Arctera InfoScale Operations Manager users. SSO is based on SAML protocol and supporting Shibboleth, ADFS Identity Provider (IDP). SAML enables SSO, a term that means you can sign in once, and those same credentials can be reused to sign into other applications or vice versa.
Identity Provider: Performs authentication and passes the user's identity and authorization level to the service provider.
Service Provider: Trusts the identity provider and authorizes the given user to access the requested resource. In this case, Arctera InfoScale Operations Manager application works as a service provider.
To enable SSO in Arctera InfoScale Operations Manager
  1. Download IDP metadata and save in the .xml format.
    Note: As Arctera InfoScale Operations Manager supports Shibboleth and ADFS, you can download either one of the IDP based on your requirement.
    IDP URL
    Shibboleth a. Open the IDP metadata using the following URL in browser\:
    https:///idp/shibboleth
    b. Copy the content in .xml file format.
    ADFS a. Open the IDP metadata using this following URL in browser\:
    https:// /FederationMetadata/2007-06/FederationMetadata.xml
    b. ADFS metadata file gets downloaded use that as a IDP metadata file.
  2. Sign in to Arctera InfoScale Operations Manager CMS.
  3. Select Settings icon from the right-side top corner.
  4. In the Setting tab, select and click **Management Server.**1. On the Management Server page, in the Single sign-on using SAML pane, setup the IDP settings with the following values:
(a) Click Browse to locate the IDP metadata xml file from your local system and clickUpload to upload the located xml file.
Note: Ensure that you are uploading the xml file that is downloaded from the URL as mentioned in the first step of this procedure.
(b) Enter the IDP URL. For example: https://idp-hostname/idp/shibboleth
(c) Enter Domain Name. For example: ssoDomian.test
(d) Click Save Settings.
Note: To disable Single sign-on, clearEnable Single sign-on Authenticationcheckbox and clickSave Settings. To delete Single sign-on settings, clickDelete Settings, in the confirmation message; clickYesto delete andNoto cancel the operation.
  1. Restart Arctera InfoScale Operations Manager Web server. Use the following command for the different platforms:
    OS Command
    Linux CMS /opt/VRTSsfmcs/bin/vomsc --restart web
    Win CMS InstalledDrive/Program Files/Veritas/VRTSsfmcs/bin/vomsc --restart web
If the Web server start-up fails, check xml file uploaded at the location.
OS Location
Linux /var/opt/VRTSsfmcs/conf/IdpMetadata.xml
Win InstallDrive/ProgramData/Symantec/VRTSsfmcs/conf/IdpMetadata.xml
Ensure that the metadata is in proper xml format which contains only xml tags.
  1. Get the Arctera InfoScale Operations Manager metadata from URL, https://*< CMS-Name>*:14161/vom/saml2/service-provider-metadata/one, and do the following:
a. Enter Arctera InfoScale Operations Manager metadata URL in browser and press enter, one xml file gets downloaded. (Example: saml-one-metadata.xml).
b. Provide the downloaded Arctera InfoScale Operations Manager application xml file to IDP administrator to configure IDP for SSO. On successful configuration of IDP, you receive a confirmation from the administrator.
Following are the properties for ADFS to send to Arctera InfoScale Operations Manager application:
LDAP attributes Outgoing claim types
Is-Member-Of-DL memberOf
Display-Name displayName
SAM-Account-Name sAMAccountName
User-Principal-Name Name ID
Once the IDP and SP (Arctera InfoScale Operations Manager) metadata is generated then you need to configure user group information.
  1. Follow the steps to configure user group:
a. Sign in to Arctera InfoScale Operations Manager CMS without SSO.
b. Go to Settings > Security > Permissions tab.
c. Select Perspective from the drop-down list.
d. Select User group, and provide domain name and user group name, and click** OK**.
e. Select role and click Add.
  1. When you have done all the configurations, do the following:
a. On login page, click Login with SSO.
The browser redirects to login page of identity provider.
b. Enter the credentials like username and password.
Once authenticated, The Arctera InfoScale Operations Manager dashboard console appears.
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