ESX servers not able to access an RDM disk associated with a shared datastore might cause failed discovery of RDM disk by InfoScale Operations Manager

This is applicable to VMware virtualization discovery using InfoScale Operations Manager. This issue is encountered when an RDM disk (providing storage to the virtual machine) is associated with a datastore, which is shared among multiple ESX servers and some of these ESX servers do not have access to the RDM disk. In such cases, the RDM disk may not be discovered by InfoScale Operations Manager.

Workaround:

Ensure that all ESX servers have access to the RDM disk.