Updating the Entitlements file

Last published : Jun 19, 2026
Using the License Management Service console, you can update the entitlements file. The Entitlements file is available on the Veritas Entitlement Management Server (VEMS) portal. It contains information about the entitled core units for the different InfoScale product combinations that you are entitled to use. Using the License Management Service console, you can upload the file on the host on which License Management Service is installed. Online and Offline are two options for uploading the file. Choose the Online option only if the host has access to the public internet. The file is securely retrieved from VEMS through an API and placed in the LMS database. Choose the Offline option if the host does not have access to the public internet.
To download the entitlements file, you must have access credentials to VEMS account.
To update the Entitlements file
  1. On the License Management Service console, do one of the following:
    • In the Setup panel, click Update in the Entitlements card.
    • Click Settings>Entitlements update.
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  2. Review the Entitlement data status date which is the date when the file was made available on VEMS.
  3. Do one of the following:
    • Click Configure in Online - configure account if the host has access to public internet. Skip to step 4.
    • Click Update in Offline - update if the host does not have access to public internet. Skip to step 5.
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  4. In the Configure license portal account panel enter the username and password to access Arctera License Portal. Click Configure.
  5. In the Update entitlements offline panel follow the steps that are mentioned to download the .json file from the Arctera License Analytics Service (LAS) console. Browse to upload the file. Click Update.
  6. Click Close.
Click Activity monitor to track the process of the task.
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