The Cluster Server High Availability Engine (HAD) service fails to stop

Last published : Oct 01, 2026
This issue may occur if you try to stop the Cluster Server High Availability Engine (HAD) service, from the services.msc prompt or using the following command: (3273290)
net stop had
The task fails with the following error:
Failed to stop the HAD service. Node='systemname',
Error=00000425."
This issue typically occurs in case of a secure VCS cluster containing a single system.
Workaround: Perform the following steps to resolve this error:
  1. Forcefully stop the High Availability Engine (HAD) process on the system using the following command:
    taskkill /f /im had.exe
    1. If HAD starts again, stop HAD using the following command:
    hastop -local
  2. Ensure that the HAD process is in the stopped state.
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