VSS Writers cannot be refreshed or contacted

Last published : Oct 01, 2026
VSS Writers cannot be refreshed or contacted as in the following:
  • Vxsnap refresh CLI operation fails because VSS fails to gather data from the VSS Writers
  • Windows Event Viewer encounters a VSS error, "An internal inconsistency was detected in trying to contact shadow copy service writer." (Event ID 12302)
These are known Microsoft problems. (1275029)
Workaround: Refer to Microsoft KB940184 for steps to correct the issue.
Related information