Storage Agent cannot reconnect to VDS service when restarting Storage Agent

Stopping the VDS service while a VDS client is running on a system, results in a system error. Subsequently, stopping the Storage Agent and then restarting the Storage Agent, results in the Storage Agent not being able to reconnect to the VDS service.

All VDS clients, such as DISKPART, Storage Agent, or the Disk Management GUI, must be closed to avoid errors when stopping the VDS service and to enable the Storage Agent to be started again.(1794522)

Workaround: When the VDS service is stopped resulting in a system error, the vxvdsdyn.exe and vxvds.exe processes must be terminated. Also ensure that the vds.exe process has been terminated.

Use the following commands to stop these processes:

At this point, restarting the Storage Agent restarts the VDS service automatically.