In some cases, EV snapshot schedules fail

Last published : Oct 01, 2026
This issue may occur when you create snapshot set schedules for an Enterprise Vault (EV) component. In some cases, the snapshot schedules may fail. (3426945)
The following error message is displayed:
V-76-58657-13: The specified volume(s) are not supported for the requested operation by VSS provider
Workaround:
  1. Run the vxassist refresh command on the SQL Server node (for the "hassnap" property to get updated).
  2. Snapback (reattach) all the volumes on the EV server side that got broken in the failed snapshot attempt.
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