VEA can't connect to the remote VEA server on non-English platforms

Last published : Oct 01, 2026
When connecting to the remote VEA server on non-English platforms, you might see a VEA error that says "Request to server has timed out". (804330, 861289)
Workaround: Set up the target server's subnet in the DNS Reverse Lookup Zone. For example, if the remote VEA server is 10.198.91.111, set the target server's subnet to 10.198.91.* in the DNS Reverse Lookup Zone.
Note that setting the DNS Reverse Lookup Zone Configuration is a network requirement for VEA and VVR. When setting up your network, verify the availability of DNS Services. AD-integrated DNS or BIND 8.2 or higher are supported. Make sure that a reverse lookup zone exists in the DNS.