VEA may fail to start when launched through the SCC, PowerShell, or Windows Start menu or Apps menu

Last published : Oct 01, 2026
This issue occurs if a space character followed by a hyphen is included in the product installation directory path.
By default, VEA is installed with the following products:
  • InfoScale Foundation
  • InfoScale Storage
  • InfoScale Enterprise
While installing any of these products, you can specify a custom installation directory. If that directory path includes a space character followed by a hyphen, VEA fails to start when you launch it through the SCC, PowerShell, or the Windows Start menu or Apps menu. (3796076)
Workaround: Navigate to the appropriate location in the product installation directory, and launch VEA from the command line (vea.exe).
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