About updating the price tier information on Management Server

Last published : Jul 06, 2026
To find the appropriate price tier or the Symantec Performance Value Unit (SPVU) for the licenses of the Storage Foundation and high availability products that are installed on the managed hosts, InfoScale Operations Manager requires the latest information on the price tiers for these products. InfoScale updates the latest information of the price tiers on the Services and Operations Readiness Tools (SORT) website. Management Server requires HTTPS connectivity with the SORT server for downloading this information.
The InfoScale Operations Manager console provides you with various methods to update the price tier information on Management Server. You can use any one of the following methods to update the price tier information on Management Server:
  • Configure Management Server to update the latest price tier information automatically when Management Server is continuously connected to the Internet.
  • Set up a proxy server to update the latest price tier information automatically when Management Server is not connected to the Internet.
  • Download a script file manually from Management Server when Management Server is not continuously connected to the Internet, or you cannot set up a proxy server. You must run the file on a Windows system that is connected to the Internet to extract a text file that contains the latest information on the price tiers, and upload the extracted text file to Management Server
The price tiers assigned to the managed hosts do not change automatically when you upload a new price tier file to Management Server. You need to manually assign the price tier to the host using the InfoScale Operations Manager console.
The automatic update of the price tier information on a Management Server occurs according to the schedule set by you. By default, the price tier information is updated on Management Server on the first day of every month.
Note: InfoScale Operations Manager downloads the price tier information from the SORT website only if a newer version is available on the website.
More Information
About assigning price tiers to hosts
Updating the price tier information automatically on Management Server
About managing the SFHA update information on Management Server