Migrating virtual machines to InfoScale Operations Manager

Last published : Jul 06, 2026
If you use the VMware vSphere Desktop Client to perform ApplicationHA or Cluster Server (VCS) operations, then to be able to perform same tasks from vSphere Web Client, you must migrate all the required virtual machines from the Symantec HA Console to the InfoScale Operations Manager Management Server using InfoScale HA Plug-in for vSphere Web Client.
The following procedure describes the detailed steps that you must perform.
Note: If you are not an existing Symantec HA Console user, skip this procedure.
To migrate virtual machines to InfoScale Operations Manager
  1. Log on to the Management Server as a user with administrative privileges.
  2. Navigate to the hac_generate_csv.pl script, and execute the following command:
For Linux:

installdir/bin/perl installdir/adm/hac_generate_csv.pl --vc-name vc-name [--vc-user vc-user --vc-password vc-password] --ha-console-server ha-console-server

For Windows:

"installdir\bin\perl.exe" "installdir\adm\hac_generate_csv.pl" --vc-name vc-name [--vc-user vc-user --vc-password vc-password] --ha-console-server ha-console-server

Where:
  • "installdir" is the installation directory
  • "vc-name" is the FQDN or IP address of the vCenter Server that monitors the required virtual machines.
  • "vc-user" is a user name that has administrative privileges on the vCenter Server
This is an optional parameter. You need not specify this value if you have already registered the HA Plug-in for vSphere Web Client with vCenter Server.
  • "vc-password" is the password for the user name specified earlier for the "vc-user" parameter.
  • "ha-console-server" is the FQDN or IP address of the Symantec High Availability Console server to which the virtual machines are already attached.
The script generates the following four files of comma-separated values (CSV):
  • hostlist.csv
A list of host names of virtual machines attached to the Symantec High Availability Console server. You must edit this CSV file to add the username and password of a user that has administrative privileges for each virtual machine.
For details, see step 3
  • MHalready-added.csv
A list of host names of virtual machines that are attached to both, the Symantec High Availability Console server and the InfoScale Operations Manager Management Server. Ignore this list for the migration task.
  • unsupported-MHversion.csv
A list of host names of virtual machines on which a supported version of the VRTSsfmh package does not exist. Upgrade the VRTSsfmh package to version 5.0 or later on ApplicationHA guests, and version 6.1 on VCS guests, and then migrate the virtual machines, starting with step 1.
  • unresolv-hostlist.csv
A list of the host name and IP address of each virtual machine, where one or more of the following conditions occur:
  • The host name is not resolvable
  • The VRTSsfmh package is not present or the Veritas Messaging Service (xprtld) is not running.
  • If a virtual machine has multiple IP addresses associated with it, then multiple entries of such a virtual machine will appear in this list
Resolve these errors and then migrate the virtual machines.
  1. Edit the hostlist.csv to specify the user name and password for each virtual machine. Use only the following format:
Host, User, Password
host1, user1, password1
host2, user2, password2
host3, user3, password3
  1. In the Home page of the Management Server console, click Settings.
  2. Do one of the following:
Click Add Hosts>Agent.
OR
In the Settings tab click Host, and then click** Add Hosts**>Agent.
  1. Under Advanced, browse to the CSV edited in step 3, and click** Import Selected**, and then click** Finish**.
  2. In the result panel, verify that all the required virtual machines are added as managed hosts to InfoScale Operations Manager Management Server.
    Note: If you want to migrate the virtual machines attached to multiple Symantec HA Console servers, you must repeat this procedure for all the Symantec HA Console servers.